Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Unpaid Balance Suspension Banner Does not Lift After Funds are Added
Incident
Report for Twilio
Resolved
This incident has been resolved. The Unpaid Balance Suspension Banner should now lift after adding funds. Manual reactivation is no longer required.
Update
We are still experiencing Console issues with Unpaid Balance Suspension Banner not Lifting After Adding Funds, Manual Reactivation Required. Our engineers are working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing Console issues with Unpaid Balance Suspension Banner not Lifting After Adding Funds, Manual Reactivation Required. Our engineers are working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing Console issues with Unpaid Balance Suspension Banner not Lifting After Adding Funds, Manual Reactivation Required. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing Console issues with Unpaid Balance Suspension Banner not Lifting After Adding Funds, Manual Reactivation Required. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
We've become aware of a potential issue with Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: DEVELOPER TOOLS (Console) and TWILIO PLATFORM (Billing).