Errors creating Video rooms between 9:00 - 9:30 UTC in US2

Incident Report for Twilio

Resolved

Issue with creating Video rooms has been resolved and it is operating normally at this time.

Posted Jan 22, 2026 - 03:22 PST

Monitoring

Creating rooms in Video is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jan 22, 2026 - 02:52 PST

Investigating

We are investigating the errors in creating Video rooms between 9:00 - 9:30 UTC in US2. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 22, 2026 - 01:52 PST

This incident affected: PROGRAMMABLE VIDEO (Group Rooms, Peer-to-Peer Rooms, Go Rooms).