Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
MMS Delivery Report Delays to US and Canada Networks
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery report delays when sending to US and Canada networks from a subset of Twilio long codes. This incident has been resolved.
Monitoring
We are observing recovery in delivery report delays when sending to US and Canada networks from a subset of Twilio long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing delays in receiving MMS delivery reports when sending to US and Canada networks from a subset of Twilio long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are experiencing delays in receiving MMS delivery reports when sending to US and Canada networks from a subset of Twilio long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing delays in receiving MMS delivery reports when sending to US networks from a subset of Twilio long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing delays in receiving MMS delivery reports when sending to US networks from a subset of Twilio long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with MMS delivery report delays to all US networks for a subset of Twilio long codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (MMS Long Code, North America, SMS Delivery Notifications & Status Callbacks).