Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays and Failures to Tigo Network in Guatemala from Long Codes
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery to Tigo network in Guatemala from Long Codes. This incident has been resolved.
Monitoring
We are observing successful SMS delivery to Tigo Network in Guatemala from Long Codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays and failures when sending messages to Tigo network in Guatemala from Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays and failures when sending messages to Tigo network in Guatemala from Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays and failures when sending messages to Tigo network in Guatemala from Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays and failures when sending messages to Tigo network in Guatemala from Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays and failures when sending messages to Tigo network in Guatemala from Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays and failures when sending messages to Tigo Network in Guatemala from Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
We've become aware of a potential issue with SMS Long Code delivery delays and failures to Tigo Network in Guatemala. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS, Latin America).