Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Issue With Delivering the reservation.rescinded Event for Tasks With Multiple Reservations in Flex Task Router
      Incident Report for Twilio
      The incident with reservation.rescinded not being delivered by TaskRouter for task has been resolved. Except for a small number of customers. We are closing this incident and will reach out to these customers individually for further follow-ups.
      Posted Jun 06, 2024 - 07:03 PDT
      The reservation.rescinded was not getting delivered by TaskRouter for tasks that had multiple reservations. They are now operating normally. We will continue to monitor for system stability. We’ll provide another update in 30 minutes or as soon as more information becomes available.
      Posted Jun 06, 2024 - 06:18 PDT
      Our monitoring systems have detected a potential issue with events are not being generated by task router. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jun 06, 2024 - 06:06 PDT
      This incident affected: FLEX (TaskRouter).