MMS Delivery Delays in US

Incident Report for Twilio

Resolved

MMS issue is resolved. All systems operating normally.

Posted Feb 08, 2019 - 18:30 PST

Monitoring

We have observed recovery in delays delivering outbound and inbound MMS over a subset of US short codes and 10-digit long codes. We’ll continue to monitor.

Posted Feb 08, 2019 - 18:16 PST

Update

We are continuing to investigate this issue.

Posted Feb 08, 2019 - 16:04 PST

Investigating

We are observing delays in delivering outbound and inbound MMS over a subset of US short codes and over some 10-digit long code numbers. Our engineers are actively working with our carrier partners to get the issue resolved.

Posted Feb 08, 2019 - 13:47 PST

This incident affected: CARRIER NETWORK (MMS Long Code, North America, MMS Short Code, North America) and PROGRAMMABLE MESSAGING (MMS).