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        SMS Delivery Failures from Germany to a Subset of Twilio Long Codes

        Incident Report for Twilio

        Monitoring

        We have observed a recovery in SMS delivery from network subscribers in Germany to a subset of Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 09, 2026 - 06:17 PST

        Update

        Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Nov 09, 2026 - 02:48 PST

        Update

        Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 09, 2026 - 00:44 PST

        Investigating

        Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 08, 2026 - 23:38 PST
        This incident affects: CARRIER NETWORK (SMS, Europe).