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        SMS Delivery Delay to Multiple Networks in US over a subset of short codes
        Incident Report for Twilio
        Resolved
        We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in US over a subset of short-codes. This incident has been resolved.
        Posted Mar 31, 2024 - 04:00 PDT
        Monitoring
        We are observing recovery in SMS delivery delays when sending messages to Multiple Networks in US over a subset of short-codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 31, 2024 - 02:17 PDT
        Update
        We continue to experience SMS delivery delays when sending messages to Multiple Networks in US over a subset of short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Mar 31, 2024 - 01:06 PDT
        Update
        We are still experiencing SMS delivery delays when sending messages to Multiple Networks in US over a subset of short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Mar 30, 2024 - 17:10 PDT
        Update
        We continue to experience SMS delivery delays when sending messages to Multiple Networks in US over a subset of short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 30, 2024 - 13:02 PDT
        Update
        We are still experiencing SMS delivery delays when sending messages to Multiple Networks in US over a subset of short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 30, 2024 - 11:02 PDT
        Update
        We are continuing our investigation and have discovered SMS short-code services component in the US is affected by this incident post.
        Posted Mar 30, 2024 - 10:10 PDT
        Investigating
        We are experiencing SMS delivery delays when sending messages to Multiple Networks in US over a subset of short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 30, 2024 - 10:07 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).
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