Delayed Emails in Regards to Verify

Incident Report for Twilio

Resolved

The email channel for Verify has been resolved and is operating normally at this time.

Posted Sep 21, 2023 - 14:59 PDT

Monitoring

Email channel for Verify in regards to elevated number of 5xx errors and latency is/are now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 21, 2023 - 13:59 PDT

Investigating

We are investigating delays in the email channel for Verify in regards to elevated number of 5xx errors and latency. We expect to provide another update in 1 hours or as soon as more information becomes available

Posted Sep 21, 2023 - 13:15 PDT