SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code

Incident Report for Twilio

Resolved

We are no longer experiencing SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. This incident has been resolved.

Posted Jun 14, 2025 - 15:19 PDT

Monitoring

We are observing recovery in SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 14, 2025 - 13:24 PDT

Update

We are still experiencing SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Jun 14, 2025 - 12:42 PDT

Update

We are still experiencing SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Jun 14, 2025 - 04:41 PDT

Update

We are still experiencing SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 14, 2025 - 00:45 PDT

Update

We are still experiencing SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 13, 2025 - 22:46 PDT

Investigating

We are experiencing SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 13, 2025 - 22:05 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).