SMS Delivery Delays to PeopleNet and Trimob LLC in Ukraine.

Incident Report for Twilio

Resolved

We are no longer experiencing delays in SMS delivery to PeopleNet and Trimob LLC in Ukraine. This incident has been resolved.

Posted Sep 07, 2020 - 18:09 PDT

Monitoring

We are observing successful SMS delivery to PeopleNet and Trimob LLC in Ukraine for the last 30 minutes. We will continue to monitor to ensure full recovery of the service. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 07, 2020 - 17:32 PDT

Update

We continue to work with our carrier partner to resolve the issue. We received an update from our carrier partner that they are in contact with the operators at their end to restore the connectivity as soon as possible. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 07, 2020 - 16:53 PDT

Investigating

Our monitoring systems have detected delays in SMS delivery to PeopleNet and Trimob LLC in Ukraine. Our engineering team has been actively investigating. We will update as soon as we have more information.

Posted Sep 07, 2020 - 15:53 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).