Twilio Services
Issues related to Twilio’s Software
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      SMS Delivery Delays to CTBC/Algar Telecom Network in Brazil
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to CTBC/Algar Telecom network in Brazil. This incident has been resolved.
      Posted Aug 28, 2024 - 20:10 PDT
      Update
      We continue to observe recovery in SMS delivery delays when sending messages to CTBC/Algar Telecom network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Aug 28, 2024 - 19:05 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to CTBC/Algar Telecom network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Aug 28, 2024 - 17:05 PDT
      Update
      We continue experiencing SMS delivery delays To CTBC/Algar Telecom network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Aug 28, 2024 - 16:02 PDT
      Update
      We continue experiencing SMS delivery delays To CTBC/Algar Telecom network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Aug 28, 2024 - 12:08 PDT
      Update
      We are still experiencing SMS delivery delays To CTBC/Algar Telecom network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Aug 28, 2024 - 10:07 PDT
      Investigating
      We are experiencing SMS delivery delays To CTBC/Algar Telecom network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Aug 28, 2024 - 09:04 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).