Flex Insights Not Displaying Data

Incident Report for Twilio

Resolved

The issue with Flex Insights data not displaying has been resolved, and the service is functioning normally at this time.

Posted Dec 28, 2022 - 07:43 PST

Monitoring

We have started seeing recovery for the issue with Flex Insights data not displaying in the last 5 minutes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Dec 28, 2022 - 07:09 PST

Update

We are investigating an issue with Flex Insights in which data is not being displayed. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 28, 2022 - 06:43 PST

Investigating

We've become aware of a potential issue with Flex Insights not displaying data. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 28, 2022 - 06:38 PST

This incident affected: FLEX (Flex Insights).