Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Video REST API connectivity issues
Incident
Report for Twilio
Resolved
This incident has been resolved.
Monitoring
Our engineering team applied a subsequent fixed and we are observing service recovery. We are continuing to monitor the situation.
Update
We are continuing to investigate this issue.
Investigating
The issue has resurfaced and our teams are actively working on a fix. We will provide more information as soon as we have an update.
Monitoring
Our engineers have implemented a fix, and we’re beginning to see recovery of REST requests to our Programmable Video API
Update
We are experiencing degraded performance of the REST requests to our Programmable Video API. Our engineering teams are actively investigating the issue and working on applying a fix. We will provide more information when it becomes available.
Investigating
Our monitoring systems have detected a potential issue with Video connectivity. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE VIDEO (Group Rooms, Peer-to-Peer Rooms, Recordings, Compositions, Network Traversal Service).