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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Iliad Network in Italy
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Iliad network in Italy. This incident has been resolved.
      Posted Sep 02, 2024 - 10:10 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to Iliad network in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 02, 2024 - 08:21 PDT
      Update
      We continue experiencing SMS delivery delays to Iliad network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      Posted Sep 01, 2024 - 20:06 PDT
      Update
      We continue experiencing SMS delivery delays to Iliad network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Posted Sep 01, 2024 - 04:15 PDT
      Update
      We continue experiencing SMS delivery delays to Iliad network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Aug 31, 2024 - 20:15 PDT
      Update
      We continue experiencing SMS delivery delays to Iliad network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Aug 31, 2024 - 20:15 PDT
      Update
      We continue experiencing SMS delivery delays to Iliad network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Aug 31, 2024 - 16:36 PDT
      Update
      We continue experiencing SMS delivery delays to Iliad network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Aug 31, 2024 - 14:36 PDT
      Update
      We are experiencing SMS delivery delays to Iliad network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Aug 31, 2024 - 13:36 PDT
      Investigating
      We've become aware of a potential issue with SMS delivery to Iliad network in Italy. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Aug 31, 2024 - 13:31 PDT
      This incident affected: CARRIER NETWORK (SMS, Europe).
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