Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Inbound Call Quality Issues to a Subset of Twilio Numbers
Incident
Report for Twilio
Resolved
The issue affecting inbound calls from a number of European countries to a subset of Twilio numbers has been resolved, and the service is functioning normally at this time.
Monitoring
Inbound calls from a number of European countries to a subset of Twilio numbers are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing quality issues with inbound calls from a number of European countries to a subset of Twilio numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing high packet loss for inbound Voice calls to Italy Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: PHONE NUMBERS and CARRIER NETWORK (Voice, Europe).