Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Inbound Calls And Message Delivery Delays to Subset of United Kingdom Phone Numbers
Incident
Report for Twilio
Resolved
The issue affecting inbound calls and messages to a subset of Twilio United Kingdom phone numbers has been resolved, and the service is functioning normally at this time.
Monitoring
We have started seeing recovery for inbound calls and SMS to Twilio United Kingdom phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience inbound calls and message delivery delays to a subset of Twilio United Kingdom Phone Numbers. Customers may experience latency in receiving SMS messages and calls from various mobile networks in United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing inbound calls and message delivery delays to a subset of Twilio United Kingdom Phone Numbers. Customers may experience latency in receiving SMS messages and calls from various mobile networks in United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Europe, SMS, Europe).