SMS Delivery Delays to Multiple Networks From a Subset of Alphanumeric Sender ID in France

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks From a Subset of Alphanumeric Sender ID in France. This incident has been resolved.

Posted Feb 02, 2026 - 13:13 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Multiple Networks From a Subset of Alphanumeric Sender ID in France. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 02, 2026 - 11:34 PST

Update

We continue experiencing SMS delivery delays when sending messages to Multiple Networks From a Subset of Alphanumeric Sender ID in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 02, 2026 - 10:38 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Multiple Networks From a Subset of Alphanumeric Sender ID in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 02, 2026 - 09:38 PST

This incident affected: CARRIER NETWORK (SMS, Europe).