SMS Delivery Failures from Twilio to Malitel Mali

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to Malitel network subscribers in Mali is operating normally.

Posted Mar 13, 2026 - 06:57 PDT

Monitoring

We are observing successful SMS delivery from Twilio to Malitel network subscribers in Mali. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 13, 2026 - 05:07 PDT

Update

Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 13, 2026 - 01:43 PDT

Update

Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 12, 2026 - 23:45 PDT

Investigating

Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 12, 2026 - 22:44 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).