Flex- Delays saving new Data to the Insight Reports

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Jul 10, 2020 - 05:50 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 10, 2020 - 05:48 PDT

Update

The Issue has been identified on our Vendor's end and they are working to resolve it.

Posted Jul 10, 2020 - 04:50 PDT

Update

We are troubleshooting the issue with our vendor’s support team and awaiting further updates.

Posted Jul 10, 2020 - 03:34 PDT

Update

We are currently experiencing delays in saving new data to Flex Insight Reports. Our Engineering team is actively working to put in a fix to resolve the issue.

Posted Jul 10, 2020 - 02:52 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 10, 2020 - 02:31 PDT

This incident affected: FLEX (Flex Insights).