Inbound SMS Delivery Delays to a Subset of Twilio Singapore Phone Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing issues with receiving messages to a Subset of Twilio Singapore Phone Numbers. This incident has been resolved.

Posted Jun 28, 2022 - 20:33 PDT

Monitoring

We are observing recovery in receiving messages to a Subset of Twilio Singapore Phone Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 28, 2022 - 18:33 PDT

Update

Our engineering team is investigating a potential issue impacting receiving messages to a Subset of Twilio Singapore Phone Numbers. We will provide another update within the next 1 hour or as soon as more information becomes available.

Posted Jun 28, 2022 - 18:04 PDT

Investigating

Our monitoring systems have detected a potential issue with a subset of Twilio Singapore Phone Numbers, and you may perceive SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 28, 2022 - 17:44 PDT

This incident affected: PHONE NUMBERS.