SMS Delivery Failures on Zain Network in Saudi Arabia

Incident Report for Twilio

Resolved

SMS delivery failures to Zain network in Saudi Arabia has been resolved and is operating normally at this time.

Posted Nov 30, 2023 - 13:06 PST

Monitoring

We are observing successful SMS delivery to Zain network in Saudi Arabia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 30, 2023 - 11:10 PST

Investigating

We are experiencing SMS delivery failures sending to Zain network in Saudi Arabia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 30, 2023 - 09:58 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).