Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Voice Quality Issue for a subset of Twilio Irish Numbers
Incident
Report for Twilio
Resolved
Issue regarding bad audio quality on a subset of calls to Irish Twilio numbers has been resolved and service is operating normally at this time.
Monitoring
We have started seeing recovery in audio quality on a subset of calls to Irish Twilio numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to investigate a service degradation due to bad audio quality on a subset of calls to Irish Twilio numbers. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We are continuing to investigate a service degradation due to bad audio quality on a subset of calls to Irish Twilio numbers. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We continue investigating a service degradation due to bad audio quality on a subset of calls to Irish Twilio numbers. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are investigating a service degradation due to bad audio quality on a subset of calls to Irish Twilio numbers. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are investigating a service degradation due to bad audio quality on a subset of calls to Irish Twilio numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are investigating a service degradation due to bad audio quality on a subset of calls to Irish Twilio numbers. We expect to provide another update in 1 hour or as soon as more information becomes available
This incident affected: CARRIER NETWORK (Voice, Europe).