Intermittent Failures of Inbound Calls towards Spanish Numbers (Madrid Area +34911)

Incident Report for Twilio

Resolved

We are no longer experiencing failures of Inbound calls to Twilio Spanish numbers (Madrid Area) which means the issue is now resolved.

Posted May 27, 2020 - 17:30 PDT

Monitoring

We are seeing improvements in Spain after peak hours. We are continuing to work with our carrier partner to improve capacity.

Posted May 27, 2020 - 14:16 PDT

Update

We are continuing to work together with our carrier partner towards a fix for this issue.

Posted May 27, 2020 - 11:44 PDT

Update

Our engineering team is still working along with our carrier partner to resolve this issue

Posted May 27, 2020 - 05:49 PDT

Update

We are continuing to work together with our carrier partner towards a fix for this issue.

Posted May 27, 2020 - 04:41 PDT

Update

Our engineering team is still working on a fix for this issue. The affected prefix is +34911 only.

Posted May 27, 2020 - 03:16 PDT

Identified

We are currently experiencing some failures of Inbound calls towards Twilio Spanish numbers (Madrid Area)- We are working with our local carrier partner to resolve the issue.

Posted May 27, 2020 - 02:00 PDT

This incident affected: CARRIER NETWORK (Voice, Europe).