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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics
        Increased lag for receiving com.twilio.voice.insights.call-summary.* event types through Event Streams
        Incident Report for Twilio
        Resolved
        The issue surrounding increased lag for receiving com.twilio.voice.insights.call-summary.* event types through Event Streams has been resolved.
        Posted Jul 01, 2024 - 08:37 PDT
        Monitoring
        Events of type com.twilio.voice.insights.call-summary.* are already being delivered in realtime through Event Stream. The issue has been mitigated. We will continue monitoring and provide an update in 2 hours or if more information becomes available.
        Posted Jul 01, 2024 - 06:51 PDT
        Investigating
        Our monitoring systems have detected a potential issue with increased lag for receiving com.twilio.voice.insights.call-summary.* event types through Event Streams. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jul 01, 2024 - 06:00 PDT
        This incident affected: PROGRAMMABLE VOICE (Voice Insights).
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