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Issues found outside of Twilio’s Network
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Issues related to Zipwhip's Services
System Metrics
SMS Delivery Delays from Twilio to Claro Chile
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages from Twilio to Claro network subscribers in Chile. This incident has been resolved.
Update
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).