Inbound Call Failures From a Subset of Twilio's Numbers in Finland

Incident Report for Twilio

Resolved

We have fully investigated the Inbound Call Failures From a Subset of Twilio's Numbers in Finland issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Dec 02, 2024 - 13:24 PST

Update

We are still observing call failures to Twilio Finland phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 02, 2024 - 11:47 PST

Update

We continue observing call failures to Twilio Finland phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 02, 2024 - 09:50 PST

Investigating

We are observing call failures to Twilio Finland phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 02, 2024 - 08:48 PST

This incident affected: CARRIER NETWORK (Voice, Europe).