Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Some Percentage of RCS Messages are Experiencing Delays
Incident
Report for Twilio
Resolved
We are no longer experiencing delays with RCS messages. This incident has been resolved.
Update
We are still observing recovery in a percentage of RCS messages being delayed. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still observing recovery in a percentage of RCS messages being delayed. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in a percentage of RCS messages being delayed. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still investigating an issue where some percentage of RCS messages are delayed. Our team has identified that the RCS service is returning permission denied errors, which is impacting message delivery for some of our customers. We are actively working to resolve this as quickly as possible. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are currently investigating an issue where some percentage of RCS messages are delayed. Our team has identified that the RCS service is returning permission denied errors, which is impacting message delivery for some of our customers. We are actively working to resolve this as quickly as possible. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Short Code, North America) and PROGRAMMABLE MESSAGING (RCS Messaging).