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        SMS Delivery Failures to Digitel Network in Venezuela

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures to Digitel network in Venezuela. This incident has been resolved.
        Posted Jul 19, 2021 - 08:36 PDT

        Monitoring

        We are observing successful SMS delivery to Digitel network in Venezuela. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 19, 2021 - 06:37 PDT

        Update

        We are experiencing SMS delivery failures sending SMS to Digital Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 19, 2021 - 05:47 PDT

        Update

        We are experiencing SMS delivery failures sending SMS to Digital Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 19, 2021 - 05:46 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS Delivery Failures to Digital network in Venezuela. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jul 19, 2021 - 05:35 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).
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