Outbound SMS Delivery Delays To MTN Network In Sudan

Incident Report for Twilio

Resolved

We are no longer experiencing outbound SMS delivery delays to MTN network in Sudan. This incident has been resolved.

Posted Aug 19, 2023 - 16:42 PDT

Monitoring

We are observing recovery in outbound SMS delivery delays to MTN network in Sudan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 19, 2023 - 14:54 PDT

Update

We are experiencing outbound SMS delivery delays to MTN network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in the next 8 hours or as soon as more information becomes available.

Posted Aug 19, 2023 - 10:10 PDT

Update

We are experiencing outbound SMS delivery delays to MTN network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in the next 4 hours or as soon as more information becomes available.

Posted Aug 19, 2023 - 06:22 PDT

Update

We continue to experience outbound SMS delivery delays to MTN network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in the next 2 hours or as soon as more information becomes available.

Posted Aug 19, 2023 - 04:30 PDT

Investigating

We are experiencing outbound SMS delivery delays to MTN network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 19, 2023 - 03:33 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).