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        SMS Delivery Delays to Orange Network in Mali

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Orange network in Mali. This incident has been resolved.
        Posted Feb 16, 2022 - 06:27 PST

        Update

        We are observing recovery in SMS delivery delays when sending messages to the Orange network in Mali. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 16, 2022 - 04:31 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to the Orange network in Mali. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Feb 16, 2022 - 04:01 PST

        Update

        We are continuing to experience SMS delivery delays when sending messages to the Orange network in Mali. We are observing recovery on SMS delivery delays when sending messages to the Malitel network in Mali. Our engineers are continuing to work with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Feb 15, 2022 - 21:17 PST

        Update

        We are continuing to experience SMS delivery delays when sending messages to the Orange network in Mali. We are observing recovery on SMS delivery delays when sending messages to the Malitel network in Mali. Our engineers are continuing to work with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Feb 15, 2022 - 13:17 PST

        Update

        We are continuing to experience SMS delivery delays when sending messages to Malitel and Orange networks in Mali. Our engineers are continuing to work with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Feb 15, 2022 - 10:50 PST

        Update

        We are experiencing SMS delivery delays when sending messages to Malitel and Orange networks in Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 15, 2022 - 08:51 PST

        Update

        We are experiencing SMS delivery delays when sending messages to the Malitel network in Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 15, 2022 - 08:23 PST

        Investigating

        Our monitoring systems have detected a potential issue with SMS delivery delays to the Malitel network in Mali. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Feb 15, 2022 - 08:15 PST