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System Metrics
SMS Delivery Failure to Multiple Networks in Japan via domestic pre-registered Sender ID
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery failures to multiple networks in Japan via subset of domestic pre-registered Sender ID. This incident has been resolved.
Monitoring
We are observing successful SMS delivery to multiple networks in Japan via subset of domestic pre-registered Sender ID. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures to multiple networks in Japan via subset of domestic pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery failures to multiple networks in Japan via subset of domestic pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, APAC).