Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Inbound Call Failure to a Subset of Twilio Phone Numbers in Philippines
Incident
Report for Twilio
Resolved
We are no longer observing call failures for inbound calls to Twilio phone numbers in Philippines. This issue is now resolved.
Monitoring
We have started seeing recovery for inbound calls to Twilio phone numbers in Philippines. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing call failures to a subset of Twilio phone numbers in Philippines. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing call failures to a subset of Twilio phone numbers in Philippines. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, APAC).