Twilio Client Connectivity in AU

Incident Report for Twilio

Resolved

The service is operating normally at this time.

Posted Sep 11, 2015 - 14:43 PDT

Update

We continue to investigate issues with Twilio Client connectivity in Australia. Only Twilio Client users connecting via unsecured WebSocket (sites served over HTTP) are impacted; customers using WSS (sites served over HTTPS) are not impacted.

Posted Sep 11, 2015 - 14:05 PDT

Update

We are continuing to troubleshoot issues with Twilio Client connectivity in Australia. Only Twilio Client users connecting via unsecured WebSocket (sites served over HTTP) are impacted; customers using WSS (sites served over HTTPS) are not impacted.

The previous one-way Audio issues in US and IE have been identified and resolved.

Posted Sep 11, 2015 - 11:44 PDT

Update

Twilio Client users are unable to connect to Twilio in Australia. We are also investigating intermittent one-way audio issues with Client calls in US and IE. We are working to resolve the issues.

Posted Sep 11, 2015 - 11:31 PDT

Investigating

Twilio Client users are unable to connect to Twilio in Australia. We are working to resolve the issue.

Posted Sep 11, 2015 - 10:49 PDT

This incident affected: PROGRAMMABLE VOICE US1 (Client Mobile US1).