Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to MTN Network Nigeria
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to MTN Network Nigeria. This incident has been resolved.
      Posted May 29, 2021 - 15:36 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to MTN Network Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.
      Posted May 29, 2021 - 14:38 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to MTN Network Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted May 29, 2021 - 14:18 PDT
      Update
      We are continuing to investigate this issue.
      Posted May 29, 2021 - 14:11 PDT
      Update
      We are continuing to investigate this issue.
      Posted May 29, 2021 - 14:11 PDT
      Update
      We are continuing to investigate this issue.
      Posted May 29, 2021 - 14:08 PDT
      Investigating
      We've become aware of a potential issue with subset of external customers presenting SMS Delivery Delays to MTN Network Nigeria. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted May 29, 2021 - 14:07 PDT
      This incident affected: PROGRAMMABLE MESSAGING (SMS).