Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Multiple Product Errors in IE1
Incident
Report for Twilio
Resolved
All services impacted by an issue with Conversations and Programmable Chat API-s and SDK-s in the IE1 region have recovered and are operating as intended. This incident has been resolved.
Update
All services are recovered except for Accounts API; specifically, accounts created via Accounts API since approximately 2:10AM PT on 7 December 2023 are unavailable in IE1 region. Teams are working to restore normal functionality. We will provide another update in 12 hours or as soon as more information is available.
Update
All services are recovered except for Accounts API; specifically, accounts created via Accounts API since approximately 2:10AM PT on 7 December 2023 are unavailable in IE1 region. Teams are working to restore normal functionality. We will provide another update in 4 hours or as soon as more information is available.
Update
All services are recovered except for Accounts API; specifically, accounts created via Accounts API since approximately 2:10AM PT on 7 December 2023 are unavailable in IE1 region. Teams are working to restore normal functionality. We will provide another update in 2 hours or as soon as more information is available.
Update
We are continuing to see recovery across multiple Twilio products. We will continue monitoring to ensure full service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to see recovery across multiple Twilio products. We will continue monitoring to ensure full service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to see recovery across multiple Twilio products. We will continue monitoring to ensure full service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are continuing to see recovery across multiple Twilio products. We will continue monitoring to ensure full service stability. We will provide another update in 30 mins or as soon as more information becomes available.
Note: We are making a correction about the previous post; neither SMS nor Programmable Video > Group Rooms were impacted by this incident
Note: We are making a correction about the previous post; neither SMS nor Programmable Video > Group Rooms were impacted by this incident
Update
We are starting to see recovery across several products. Currently, our engineering teams are reviewing their services to ensure they are operating normally and remain stable. We will provide another update in 30 mins or as soon as more information becomes available.
Update
Customers will be seeing an elevated error rate and latency for Conversations and Programmable Chat API-s and SDK-s in the IE1 region. Our engineering team has been alerted and is actively investigating. We will provide another update in 30 mins or as soon as more information becomes available.
Update
Customers will be seeing an elevated error rate and latency for Conversations and Programmable Chat API-s and SDK-s in the IE1 region. We will update as soon as we have more information in the next 30 mins
Investigating
Our monitoring systems have detected a potential issue with Accounts API for Ireland region. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: DEVELOPER TOOLS (Console), SERVERLESS (Functions, Sync), PROGRAMMABLE VOICE US1 (Voice Insights US1), PHONE NUMBERS, PROGRAMMABLE CHAT, and PROGRAMMABLE MESSAGING (Conversations).