Elevated HTTP 500 Errors When Logging Into Console

Incident Report for Twilio

Resolved

We are no longer experiencing HTTP 500 errors when logging into console. This incident has been resolved.

Posted Sep 06, 2022 - 08:39 PDT

Update

Our monitoring systems have detected 500 errors when attempting to log into the Twilio Console. The workaround is to log in via the Console link on the Twilio homepage directly or to visit console.twilio.com directly after logging in. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 06, 2022 - 07:46 PDT

Investigating

Our monitoring systems have detected a potential issue with logging into the Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 06, 2022 - 07:28 PDT

This incident affected: DEVELOPER TOOLS (Console).