Account Security API errors to Telkomsel Indonesia

Incident Report for Twilio

Resolved

The issue affecting intermittent API errors with Account Security towards Telkomsel Network in Indonesia has been resolved, and the service is functioning normally at this time.

Posted Mar 05, 2025 - 09:33 PST

Update

We are continuing to see recovery for intermittent API errors with Account Security towards Telkomsel Network in Indonesia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hour or as soon as more information becomes available.

Posted Mar 05, 2025 - 07:47 PST

Monitoring

We have started seeing recovery for intermittent API errors with Account Security towards Telkomsel Network in Indonesia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 05, 2025 - 06:57 PST

Update

We are continuing to investigate API errors with Account Security towards Telkomsel Network in Indonesia. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 05, 2025 - 04:36 PST

Update

We are continuing investigating API errors with Account Security towards Telkomsel Network in Indonesia. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 05, 2025 - 02:36 PST

Update

We are continuing to investigate this issue.

Posted Mar 05, 2025 - 01:37 PST

Investigating

We are investigating API errors with Account Security towards Telkomsel Network in Indonesia. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 05, 2025 - 01:36 PST

This incident affected: ACCOUNT SECURITY (Verify, Authy App).