SMS Delivery Report Delays when sending to Dish Network In United States Over a Subset of Toll Free Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing delays in receiving message delivery reports to Dish Network In United States Over a Subset of Toll Free Numbers. This incident has been resolved.

Posted Jul 12, 2024 - 02:02 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Dish Network In United States Over a Subset of Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 12, 2024 - 00:15 PDT

Update

We are experiencing delays in receiving message delivery reports to Dish Network In United States Over a Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 11, 2024 - 22:17 PDT

Update

We are experiencing delays in receiving message delivery reports to Dish Network In United States Over a Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 11, 2024 - 20:28 PDT

Investigating

We are experiencing delays in receiving message delivery reports to Dish Network In United States Over a Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 11, 2024 - 19:43 PDT

This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).