SMS Delivery Delays to Telefonica in Chile

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Telefonica Carrier in Chile. This incident has been resolved.

Posted Jul 16, 2025 - 20:34 PDT

Monitoring

We are observing recovery with SMS delivery delays when sending messages to Telefonica Carrier in Chile. We will continue monitoring to ensure a full recovery and provide another update in 2 hours.

Posted Jul 16, 2025 - 18:33 PDT

Update

We continue experiencing SMS delivery delays when sending messages to Telefonica Carrier in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 16, 2025 - 15:46 PDT

Update

We continue experiencing SMS delivery delays when sending messages to Telefonica Carrier in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 16, 2025 - 13:43 PDT

Update

We are experiencing SMS delivery delays when sending messages to Telefonica Carrier in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 16, 2025 - 12:43 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to Telefonica Chile. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 16, 2025 - 12:27 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).