WhatsApp Message Are Not Being Sent to End Recipients

Incident Report for Twilio

Resolved

We are no longer experiencing WhatsApp failures when sending outbound messages. This incident has been resolved.

Posted Oct 25, 2022 - 04:55 PDT

Monitoring

We are observing recovery in WhatsApp failures when sending outbound messages. We will continue to monitor until there is a full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 25, 2022 - 03:50 PDT

Update

We are continuing to experience WhatsApp failures when sending outbound messages. WhatsApp's engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 25, 2022 - 02:11 PDT

Investigating

We are experiencing WhatsApp failures when sending outbound messages. WhatsApp's engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 25, 2022 - 01:20 PDT

This incident affected: PROGRAMMABLE MESSAGING (WhatsApp Messaging).