Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Receipt Delays to North Carolina RSA 3 Network in the US

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to North Carolina RSA 3 Network in the US.
        Posted Sep 30, 2024 - 12:03 PDT

        Monitoring

        We are observing recovery in delivery report delays when sending messages to North Carolina RSA 3 Network in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 30, 2024 - 10:00 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to North Carolina RSA 3 Network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Sep 29, 2024 - 16:43 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to North Carolina RSA 3 Network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Sep 28, 2024 - 16:43 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to North Carolina RSA 3 Network in the US . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Sep 28, 2024 - 00:48 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to North Carolina RSA 3 Network in the US . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Sep 27, 2024 - 16:50 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to North Carolina RSA 3 Network in the US . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Sep 27, 2024 - 12:59 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to North Carolina RSA 3 Network in the US . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 27, 2024 - 10:56 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to North Carolina RSA 3 Network in the US for a subset of short codes and long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 27, 2024 - 10:17 PDT
        This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America).