SMS Delivery Delays and Failures to Telstra Network in Australia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to Telstra network in Australia. This incident has been resolved.

Posted Dec 09, 2022 - 10:27 PST

Monitoring

We are observing recovery in SMS delivery delays and failures when sending messages to Telstra network in Australia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 09, 2022 - 08:25 PST

Update

We continue experiencing SMS delivery delays and failures when sending messages to Telstra network in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 09, 2022 - 07:03 PST

Investigating

We are experiencing SMS delivery delays and failures when sending messages to Telstra network, Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 09, 2022 - 06:02 PST

This incident affected: CARRIER NETWORK (SMS, APAC).