Issue with Twilio Account Portal

Incident Report for Twilio

Resolved

We have confirmed that ticket creation from console continues to operate normally. This incident has been resolved.

Posted Mar 19, 2024 - 06:20 PDT

Monitoring

Ticket creation from console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 19, 2024 - 04:19 PDT

Update

We are working to restore functionality as soon as possible. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Mar 19, 2024 - 00:25 PDT

Update

We are working to restore functionality as soon as possible. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 18, 2024 - 20:30 PDT

Update

We are working to restore functionality as soon as possible. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 18, 2024 - 18:19 PDT

Investigating

Our Account Portal has an outage related to ticket submission.

We are working to restore functionality as soon as possible. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 18, 2024 - 17:17 PDT

This incident affected: DEVELOPER TOOLS (Console).