Users Unable to Join Twilio Account

Incident Report for Twilio

Resolved

We are no longer experiencing issues accepting user invitations. This incident has been resolved.

Posted Dec 07, 2020 - 07:18 PST

Update

We continue to see recovery accepting invitations and are continuing to monitor for service performance. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Dec 07, 2020 - 06:51 PST

Update

We are seeing recovery accepting invitations and are continuing to monitor for service performance. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Dec 07, 2020 - 06:22 PST

Monitoring

A fix has been implemented, we will continue to monitor and update in 30 minutes

Posted Dec 07, 2020 - 05:53 PST

Update

We have detected an issue wherein some users who have received invitation to join a Twilio account, may not be able to accept the invitations. Our engineering team has been alerted and is actively investigating. We will update in one hour as soon as we have more information.

Posted Dec 07, 2020 - 05:04 PST

Investigating

Our monitoring systems have detected a potential issue with the Twilio Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 07, 2020 - 04:57 PST

This incident affected: DEVELOPER TOOLS (Console).