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Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to Brazil - Vivo Brazilian Long Codes
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery delays to Brazil. This incident has been resolved.
Monitoring
We are observing successful SMS delivery messages to Brazil - Vivo from Brazilian long codes within the last hour. We will continue to monitor to ensure a full recovery of the service. We expect to provide another update in 30 min or as soon as more information becomes available.
Update
We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays when sending messages to Brazil - Vivo from Brazilian long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in one hour.
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS, Latin America).