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        Verify SMS Delivery Failures

        Incident Report for Twilio

        Resolved

        The issue affecting intermittent SMS deliverability for Verify has been resolved, and the service is now operating normally.
        Posted May 05, 2022 - 14:55 PDT

        Monitoring

        A fix has been implemented to address the SMS deliverability failures with Verify. We are monitoring to ensure full recovery and we expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted May 05, 2022 - 13:06 PDT

        Update

        We are investigating intermittent SMS deliverability failures with Verify. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 05, 2022 - 12:28 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Verify. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted May 05, 2022 - 12:17 PDT
        This incident affected: ACCOUNT SECURITY (Verify).