SMS Delivery Receipt Delay Sprint US Long Codes

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Apr 23, 2019 - 04:39 PDT

Update

We are continuing to monitor for any furtherThe issue has been resolved. Delivery receipts for SMS sent to Sprint US handsets are being received without delays. We will continue to monitor closely for the next 30 minutes issues.

Posted Apr 23, 2019 - 02:53 PDT

Monitoring

The issue has been resolved. Delivery receipts for SMS sent to Sprint US handsets are being received without delays. We will continue to monitor closely for the next 30 minutes

Posted Apr 23, 2019 - 02:45 PDT

Investigating

We are observing an issue of delay in receiving delivery receipts for SMS sent from some Twilio US Long Codes to Sprint US handsets. We are working with our carrier partner to resolve the issue and will update as information becomes available.

Posted Apr 22, 2019 - 23:32 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).