SMS Delivery Delays to Globacom

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Globacom in Nigeria. This incident has been resolved.

Posted Apr 19, 2021 - 07:01 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Globacom in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 19, 2021 - 05:05 PDT

Update

The issue causing delivery delays to Globacom in Nigeria has been identified. We are still working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

Posted Apr 18, 2021 - 16:18 PDT

Update

The issue causing delivery delays to Globacom in Nigeria has been identified. We are still working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Apr 18, 2021 - 00:33 PDT

Update

The issue causing delivery delays to Globacom in Nigeria has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Apr 17, 2021 - 16:34 PDT

Identified

The issue causing delivery delays to Globacom in Nigeria has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 17, 2021 - 12:47 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Globacom in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 17, 2021 - 12:08 PDT

Update

We are still experiencing SMS delivery delays when sending messages to to Globacom in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 17, 2021 - 10:10 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Globacom in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 17, 2021 - 09:16 PDT