Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Local Longcode SMS Delivery Failures to Oi Brazil
      Incident Report for Twilio
      Resolved
      We are no longer observing delays for local longcode SMS to Oi in Brazil. This incident has been resolved and all systems are operational.
      Posted Oct 09, 2020 - 08:14 PDT
      Monitoring
      We are no longer observing delays for local longcode messages to Oi in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 09, 2020 - 06:16 PDT
      Update
      Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Oct 09, 2020 - 00:00 PDT
      Update
      Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Oct 08, 2020 - 20:04 PDT
      Update
      Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 08, 2020 - 18:04 PDT
      Investigating
      We are experiencing delivery failures for our local longcodes messages to Oi in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.
      Posted Oct 08, 2020 - 17:07 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).