We are no longer observing delays for local longcode SMS to Oi in Brazil. This incident has been resolved and all systems are operational.
Posted Oct 09, 2020 - 08:14 PDT
Monitoring
We are no longer observing delays for local longcode messages to Oi in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 09, 2020 - 06:16 PDT
Update
Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Oct 09, 2020 - 00:00 PDT
Update
Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 08, 2020 - 20:04 PDT
Update
Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 08, 2020 - 18:04 PDT
Investigating
We are experiencing delivery failures for our local longcodes messages to Oi in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.
Posted Oct 08, 2020 - 17:07 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).